When writing a letter of complaint, your goal should be to A) ...

[tichca]

When writing a letter of complaint, your goal should be to
 
  A) Communicate your frustration. B) Achieve a continued rapport. C) Prove the reader wrong.

Question 2

If you agree with part of a writer's complaint but disagree with other parts, it is best to write a/an
 
  A) Bad News from a Company to a Customer or Vendor letter. B) Partial Adjustment letter. C) Complaint letter. D) 100 Percent Negative Response letter.

[shewald78]

Answer to Question 1

B

Answer to Question 2

B