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Author Question: When writing a letter of complaint, your goal should be to A) Communicate your frustration. B) ... (Read 56 times)

tichca

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on: Jun 23, 2018
When writing a letter of complaint, your goal should be to
 
  A) Communicate your frustration. B) Achieve a continued rapport. C) Prove the reader wrong.

Question 2

If you agree with part of a writer's complaint but disagree with other parts, it is best to write a/an
 
  A) Bad News from a Company to a Customer or Vendor letter. B) Partial Adjustment letter. C) Complaint letter. D) 100 Percent Negative Response letter.


shewald78

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Reply #1 on: Jun 23, 2018
Answer to Question 1

B

Answer to Question 2

B


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