Author Question: Your manager calls your desk to ask about the status of a project that is due later in the week. At ... (Read 46 times)

savannahhooper

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Your manager calls your desk to ask about the status of a project that is due later in the week. At the same time, you are checking your online calendar to verify an appointment time and reading an e-mail that has just arrived in your inbox.
 
  This is an example of .
 
  A) Preconceived notions B) External distractions C) Multitasking

Question 2

Which of the following is a key to effective listening?
 
  A) Making eye contact. B) Being objective. C) Controlling your reactions. D) All of the above. E) B and C.



ultraflyy23

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Answer to Question 1

C

Answer to Question 2

D



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