Common characteristics of communications styles include A) ...

[genevieve1028]

Common characteristics of communications styles include
 
  A) Confrontation and problem-solving.
  B) Mottoes and beliefs.
  C) Verbal and non-verbal cues.
  D) All of the above. E) A and B.

Question 2

When you are speaking or writing to people with whom you work closely and communicate frequently, a ________ tone should be used.
 
  A) Judgmental and critical
  B) Friendly and informal
  C) Direct and assertive
  D) None of the above

[nicoleclaire22]

Answer to Question 1

D

Answer to Question 2

B

[genevieve1028]

Thanks for the timely response, appreciate it

[adammoses97]

YES! Correct, THANKS for helping me on my review