Stating bad news in vague terms is a good way to preserve the ...

[CBme]

Stating bad news in vague terms is a good way to preserve the audience's self-esteem.
 
  Indicate whether the statement is true or false.

Question 2

When conveying bad news, you should eliminate excess negatives to soften the blow of the news.
 
  Indicate whether the statement is true or false.

[batool]

Answer to Question 1

Answer: False
Explanation: While it is important to convey the news sensitively to avoid offending your audience, the message must be clear.

Answer to Question 2

Answer: True
Explanation: First drafts of bad-news messages often use words like unfortunately to convey bad news. As much as possible, review your wording and remove negative words and phrases like these: unfortunately, we cannot, your fault, unable, unwilling, misunderstand, regret, violate, refuse, reject, deny.

[CBme]

Excellent

[kthug]

Thanks for the timely response, appreciate it