This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Which of the following is a way to soften the blow of bad news? A) Making the bad news vague B) ... (Read 182 times)

erika

  • Hero Member
  • *****
  • Posts: 522
on: Jun 23, 2018
Which of the following is a way to soften the blow of bad news?
 
  A) Making the bad news vague
  B) Positioning bad news ahead of good news
  C) Subordinating the bad news
  D) Using negative language
  E) Placing the blame on the audience

Question 2

When concluding bad news, which of the following will promote goodwill in the message?
 
  A) Eliminating negatives
  B) Propose an alternative
  C) Avoiding blame
  D) Using positive or neutral language
  E) Subordinating the bad news


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

joshbk44

  • Sr. Member
  • ****
  • Posts: 340
Reply #1 on: Jun 23, 2018
Answer to Question 1

Answer: C
Explanation: C) One of the best ways to soften the blow is by subordinating the bad news. By positioning the good news ahead of the bad news, you are able to soften the bad news by putting it in a larger context.

Answer to Question 2

Answer: B
Explanation: B) The conclusion provides an additional opportunity to stress the positive, instill confidence, and promote goodwill. A positive closing does not mention the negative news or apologize for it. This can be done by proposing a solution, an alternative, create options or focus on a benefit.


erika

  • Member
  • Posts: 522
Reply 2 on: Jun 23, 2018
Great answer, keep it coming :)

recede

  • Member
  • Posts: 315
Reply 3 on: Yesterday
:D TYSM

« previous next »
 

Did you know?

No drugs are available to relieve parathyroid disease. Parathyroid disease is caused by a parathyroid tumor, and it needs to be removed by surgery.

Did you know?

On average, the stomach produces 2 L of hydrochloric acid per day.

Did you know?

All patients with hyperparathyroidism will develop osteoporosis. The parathyroid glands maintain blood calcium within the normal range. All patients with this disease will continue to lose calcium from their bones every day, and there is no way to prevent the development of osteoporosis as a result.

Did you know?

About one in five American adults and teenagers have had a genital herpes infection—and most of them don't know it. People with genital herpes have at least twice the risk of becoming infected with HIV if exposed to it than those people who do not have genital herpes.

Did you know?

Of the estimated 2 million heroin users in the United States, 600,000–800,000 are considered hardcore addicts. Heroin addiction is considered to be one of the hardest addictions to recover from.

Some uses of recombinant DNA technology for making improved vaccines Some uses of recombinant DNA technology for making improved vaccines
Some uses of recombinant DNA technology for making improved vaccines Some uses of recombinant DNA technology for making improved vaccines
Clinical decision making for groups Clinical decision making for groups
(A) In hyperopia, light rays focus behind the retina, making it difficult to focus on objects at ... (A) In hyperopia, light rays focus behind the retina, making it difficult to focus on objects at ...
Ethical Decision-Making Model Cont Ethical Decision-Making Model Cont
Side view of a jumping spider making a leap Side view of a jumping spider making a leap
Video: Premenstrual Syndrome

For a complete list of videos, visit our video library