« previous next »

Author Question: When using ACE for bad-news messages, which of the following should be considered during the ... (Read 53 times)

fagboi

  • Hero Member
  • *****
  • Posts: 535
on: Jun 23, 2018
When using ACE for bad-news messages, which of the following should be considered during the composing stage of the process?
 
  A) Can I do anything else to project a positive image and maintain goodwill?
  B) How can I close the message appropriately?
  C) What is the best medium for this message?
  D) Have I avoided legal complications?
  E) Does the message project a good image of me?

Question 2

When using an indirect approach to a bad-news message, what information is included before the main idea?
 
  A) An explanation
  B) Alternative solutions
  C) An apology
  D) An attention getting device
  E) A call to action


nguyenhoanhat

  • Sr. Member
  • ****
  • Posts: 332
Reply #1 on: Jun 23, 2018
Answer to Question 1

Answer: B
Explanation: B) Determining how to best close the message is a consideration during the composing stage of the ACE process. The other questions are part of either analyzing or evaluating stages.

Answer to Question 2

Answer: A
Explanation: A) You can help your audience better understand and accept the news by using an indirect organization, providing explanation before the main idea.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

All adults should have their cholesterol levels checked once every 5 years. During 2009–2010, 69.4% of Americans age 20 and older reported having their cholesterol checked within the last five years.

Did you know?

The Food and Drug Administration has approved Risperdal, an adult antipsychotic drug, for the symptomatic treatment of irritability in children and adolescents with autism. The approval is the first for the use of a drug to treat behaviors associated with autism in children. These behaviors are included under the general heading of irritability and include aggression, deliberate self-injury, and temper tantrums.

Did you know?

Children of people with alcoholism are more inclined to drink alcohol or use hard drugs. In fact, they are 400 times more likely to use hard drugs than those who do not have a family history of alcohol addiction.

Did you know?

Stevens-Johnson syndrome and Toxic Epidermal Necrolysis syndrome are life-threatening reactions that can result in death. Complications include permanent blindness, dry-eye syndrome, lung damage, photophobia, asthma, chronic obstructive pulmonary disease, permanent loss of nail beds, scarring of mucous membranes, arthritis, and chronic fatigue syndrome. Many patients' pores scar shut, causing them to retain heat.

Did you know?

Automated pill dispensing systems have alarms to alert patients when the correct dosing time has arrived. Most systems work with many varieties of medications, so patients who are taking a variety of drugs can still be in control of their dose regimen.

The Border Collie is considered to be one of the most intelligent breeds. The Border Collie is considered to be one of the most intelligent breeds.
Geoffroy's tamarin has been considered a subspecies of the similar cottontop tamarin, shown abo Geoffroy's tamarin has been considered a subspecies of the similar cottontop tamarin, shown abo
In 2013, Americans learned that the federal government massively surveys their phone calls and e-mai In 2013, Americans learned that the federal government massively surveys their phone calls and e-mai
René Descartes (1596–1650). French philosopher considered the founder of modern philosophy. A ... René Descartes (1596–1650). French philosopher considered the founder of modern philosophy. A ...
When the number of miles traveled is considered, drivers under 25 years of age and those over 70 are ... When the number of miles traveled is considered, drivers under 25 years of age and those over 70 are ...
Tiger Woods as he answers questions at a news conference. Tiger Woods as he answers questions at a news conference.
Video: Introduction to Insulin

For a complete list of videos, visit our video library