This topic contains a solution. Click here to go to the answer

Author Question: To make it easy for an audience to follow instructions, ________. A) put the directions at the ... (Read 126 times)

jerry coleman

  • Hero Member
  • *****
  • Posts: 570
To make it easy for an audience to follow instructions, ________.
 
  A) put the directions at the start of your message
  B) use bullets instead of numbers if the sequence or order of steps is important
  C) include only one action per step
  D) identify the condition at the end of each step if an instruction is conditional
  E) place the explanation before the action if a step requires explanation

Question 2

Which of the following is an example of a routine business message that provides instructions?
 
  A) Notifying customers of a price increase
  B) Explaining how to complete a requisition form
  C) Confirming a project deadline with a client
  D) Informing a coworker that you have the data she requested
  E) Requesting assistance on a project from a colleague



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

kilada

  • Sr. Member
  • ****
  • Posts: 311
Answer to Question 1

Answer: C
Explanation: C) Format instructions so readers can easily follow the steps. Begin with an overview, divide instructions into numbered or bulleted lists, and begin each step with an action verb (or a conditional phrase, if the step is necessary only under certain conditions). Use parallel phrasing to ensure the same grammatical form for each item. Position any needed explanation after the action rather than before it.

Answer to Question 2

Answer: B
Explanation: B) Routine business messages may include procedural information or brief instructions about how to do things. Good instructions allow the audience to understand the task and complete it accurately.




jerry coleman

  • Member
  • Posts: 570
Reply 2 on: Jun 23, 2018
Wow, this really help


mochi09

  • Member
  • Posts: 335
Reply 3 on: Yesterday
:D TYSM

 

Did you know?

Every flu season is different, and even healthy people can get extremely sick from the flu, as well as spread it to others. The flu season can begin as early as October and last as late as May. Every person over six months of age should get an annual flu vaccine. The vaccine cannot cause you to get influenza, but in some seasons, may not be completely able to prevent you from acquiring influenza due to changes in causative viruses. The viruses in the flu shot are killed—there is no way they can give you the flu. Minor side effects include soreness, redness, or swelling where the shot was given. It is possible to develop a slight fever, and body aches, but these are simply signs that the body is responding to the vaccine and making itself ready to fight off the influenza virus should you come in contact with it.

Did you know?

Hippocrates noted that blood separates into four differently colored liquids when removed from the body and examined: a pure red liquid mixed with white liquid material with a yellow-colored froth at the top and a black substance that settles underneath; he named these the four humors (for blood, phlegm, yellow bile, and black bile).

Did you know?

Amphetamine poisoning can cause intravascular coagulation, circulatory collapse, rhabdomyolysis, ischemic colitis, acute psychosis, hyperthermia, respiratory distress syndrome, and pericarditis.

Did you know?

In the United States, congenital cytomegalovirus causes one child to become disabled almost every hour. CMV is the leading preventable viral cause of development disability in newborns. These disabilities include hearing or vision loss, and cerebral palsy.

Did you know?

Signs of depression include feeling sad most of the time for 2 weeks or longer; loss of interest in things normally enjoyed; lack of energy; sleep and appetite disturbances; weight changes; feelings of hopelessness, helplessness, or worthlessness; an inability to make decisions; and thoughts of death and suicide.

For a complete list of videos, visit our video library