This topic contains a solution. Click here to go to the answer

Author Question: To make it easy for an audience to follow instructions, ________. A) put the directions at the ... (Read 124 times)

jerry coleman

  • Hero Member
  • *****
  • Posts: 570
To make it easy for an audience to follow instructions, ________.
 
  A) put the directions at the start of your message
  B) use bullets instead of numbers if the sequence or order of steps is important
  C) include only one action per step
  D) identify the condition at the end of each step if an instruction is conditional
  E) place the explanation before the action if a step requires explanation

Question 2

Which of the following is an example of a routine business message that provides instructions?
 
  A) Notifying customers of a price increase
  B) Explaining how to complete a requisition form
  C) Confirming a project deadline with a client
  D) Informing a coworker that you have the data she requested
  E) Requesting assistance on a project from a colleague



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

kilada

  • Sr. Member
  • ****
  • Posts: 311
Answer to Question 1

Answer: C
Explanation: C) Format instructions so readers can easily follow the steps. Begin with an overview, divide instructions into numbered or bulleted lists, and begin each step with an action verb (or a conditional phrase, if the step is necessary only under certain conditions). Use parallel phrasing to ensure the same grammatical form for each item. Position any needed explanation after the action rather than before it.

Answer to Question 2

Answer: B
Explanation: B) Routine business messages may include procedural information or brief instructions about how to do things. Good instructions allow the audience to understand the task and complete it accurately.




jerry coleman

  • Member
  • Posts: 570
Reply 2 on: Jun 23, 2018
Excellent


jordangronback

  • Member
  • Posts: 339
Reply 3 on: Yesterday
Gracias!

 

Did you know?

You should not take more than 1,000 mg of vitamin E per day. Doses above this amount increase the risk of bleeding problems that can lead to a stroke.

Did you know?

Nearly all drugs pass into human breast milk. How often a drug is taken influences the amount of drug that will pass into the milk. Medications taken 30 to 60 minutes before breastfeeding are likely to be at peak blood levels when the baby is nursing.

Did you know?

The first monoclonal antibodies were made exclusively from mouse cells. Some are now fully human, which means they are likely to be safer and may be more effective than older monoclonal antibodies.

Did you know?

Although not all of the following muscle groups are commonly used, intramuscular injections may be given into the abdominals, biceps, calves, deltoids, gluteals, laterals, pectorals, quadriceps, trapezoids, and triceps.

Did you know?

About 100 new prescription or over-the-counter drugs come into the U.S. market every year.

For a complete list of videos, visit our video library