This topic contains a solution. Click here to go to the answer

Author Question: To make it easy for an audience to follow instructions, ________. A) put the directions at the ... (Read 122 times)

jerry coleman

  • Hero Member
  • *****
  • Posts: 570
To make it easy for an audience to follow instructions, ________.
 
  A) put the directions at the start of your message
  B) use bullets instead of numbers if the sequence or order of steps is important
  C) include only one action per step
  D) identify the condition at the end of each step if an instruction is conditional
  E) place the explanation before the action if a step requires explanation

Question 2

Which of the following is an example of a routine business message that provides instructions?
 
  A) Notifying customers of a price increase
  B) Explaining how to complete a requisition form
  C) Confirming a project deadline with a client
  D) Informing a coworker that you have the data she requested
  E) Requesting assistance on a project from a colleague



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

kilada

  • Sr. Member
  • ****
  • Posts: 311
Answer to Question 1

Answer: C
Explanation: C) Format instructions so readers can easily follow the steps. Begin with an overview, divide instructions into numbered or bulleted lists, and begin each step with an action verb (or a conditional phrase, if the step is necessary only under certain conditions). Use parallel phrasing to ensure the same grammatical form for each item. Position any needed explanation after the action rather than before it.

Answer to Question 2

Answer: B
Explanation: B) Routine business messages may include procedural information or brief instructions about how to do things. Good instructions allow the audience to understand the task and complete it accurately.




jerry coleman

  • Member
  • Posts: 570
Reply 2 on: Jun 23, 2018
Thanks for the timely response, appreciate it


epscape

  • Member
  • Posts: 335
Reply 3 on: Yesterday
Gracias!

 

Did you know?

It is widely believed that giving a daily oral dose of aspirin to heart attack patients improves their chances of survival because the aspirin blocks the formation of new blood clots.

Did you know?

There are more nerve cells in one human brain than there are stars in the Milky Way.

Did you know?

The most dangerous mercury compound, dimethyl mercury, is so toxic that even a few microliters spilled on the skin can cause death. Mercury has been shown to accumulate in higher amounts in the following types of fish than other types: swordfish, shark, mackerel, tilefish, crab, and tuna.

Did you know?

Vaccines cause herd immunity. If the majority of people in a community have been vaccinated against a disease, an unvaccinated person is less likely to get the disease since others are less likely to become sick from it and spread the disease.

Did you know?

The first oncogene was discovered in 1970 and was termed SRC (pronounced "SARK").

For a complete list of videos, visit our video library