A you perspective ________. A) consists simply of abundant use ...

[arivle123]

A you perspective ________.
 
  A) consists simply of abundant use of the word you in your message
  B) avoids use of the word you
  C) requires you to consider other people's viewpoints
  D) involves considering the situation from your own perspective
  E) is only necessary in claims requests

Question 2

When would it be best to avoid using you in a communication?
 
  A) In a polite request
  B) In an informal request
  C) When issuing orders
  D) When pointing out achievement
  E) When offering congratulatory comments

[ASDFGJLO]

Answer to Question 1

Answer: C
Explanation: C) Creating a you perspective can be challenging because it requires you to consider other people's viewpoints.

Answer to Question 2

Answer: C
Explanation: C) To be effective, avoid using you in negative waysfor example, issuing orders and accusations. In those cases, use impersonal expressions rather than you.