Author Question: How can a team leader help to resolve conflict within the group? A) Require fact based judgments ... (Read 122 times)

Evvie72 · **on:** Jun 23, 2018

How can a team leader help to resolve conflict within the group?

A) Require fact based judgments for all decisions made by the group.
B) Require those in conflict to work on a project together so they can appreciate individual talents.
C) Schedule regular meetings to keep employees and projects on track.
D) Use a Gantt chart to map out conflict resolution ideas.
E) By listening carefully and offering an impartial resolution .

Question 2

Which of the following will help teams learn collectively, fix issues quickly, and ensure that the best ideas are put into action?

A) Try out new strategies and ideas
B) Using a storming technique
C) Using predetermined team standards
D) Dividing the work equitably
E) Having clearly defined roles and areas of expertise

sarahccccc · **Reply #1 on:** Jun 23, 2018

Answer to Question 1

Answer: E
Explanation: E) When team members have differences of opinion and need an impartial point of view, a team leader can take responsibility for listening carefully and offering a resolution.

Answer to Question 2

Answer: A
Explanation: A) Working in dynamic conditions requires team members to communicate frequently in order to learn collectively, fix issues quickly as they arise, and ensure that the best ideas are put into action. This can be done by trying out new strategies and ideas, discussing mistakes, and seeking feedback, among other things.