This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Putting ideas into words, images, or actions takes place during which step in the communication ... (Read 144 times)

Jkov05

  • Hero Member
  • *****
  • Posts: 556
on: Jun 23, 2018
Putting ideas into words, images, or actions takes place during which step in the communication process?
 
  A) Medium determination
  B) Transmission
  C) Encoding
  D) Decoding
  E) Interaction

Question 2

Which statement is FALSE about soliciting customer feedback (including complaints)?
 
  a. Most customers who have a complaint will not share it with the company.
  b. Most complaints will be shared with family and friends.
  c. Customer feedback can be sought via surveys or email/telephone contact.
  d. Most customers who have a complaint will share it with the company.
  e. It is important to provide customers with an opportunity to provide feedback.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

sierrahalpin

  • Sr. Member
  • ****
  • Posts: 329
Reply #1 on: Jun 23, 2018
Answer to Question 1

Answer: C
Explanation: C) A sender has an intention, selects a medium of communication, encodes that intention into words, images, or actions; and sends the message through that medium.

Answer to Question 2

d


Jkov05

  • Hero Member
  • *****
  • Posts: 556
Reply #2 on: Jun 23, 2018
Correct answers!


sierrahalpin

  • Sr. Member
  • ****
  • Posts: 329
Reply #3 on: Jun 23, 2018
Great! Please up vote :D


« previous next »
 

Did you know?

Asthma attacks and symptoms usually get started by specific triggers (such as viruses, allergies, gases, and air particles). You should talk to your doctor about these triggers and find ways to avoid or get rid of them.

Did you know?

If you use artificial sweeteners, such as cyclamates, your eyes may be more sensitive to light. Other factors that will make your eyes more sensitive to light include use of antibiotics, oral contraceptives, hypertension medications, diuretics, and antidiabetic medications.

Did you know?

Many of the drugs used by neuroscientists are derived from toxic plants and venomous animals (such as snakes, spiders, snails, and puffer fish).

Did you know?

No drugs are available to relieve parathyroid disease. Parathyroid disease is caused by a parathyroid tumor, and it needs to be removed by surgery.

Did you know?

More than nineteen million Americans carry the factor V gene that causes blood clots, pulmonary embolism, and heart disease.

Transverse Breaks the shaft of a bone across its longitudinal axis; the break is in the fibula, the Transverse Breaks the shaft of a bone across its longitudinal axis; the break is in the fibula, the
Communication throughout the nursing process Communication throughout the nursing process
Like most world-changing inventions, the printing press of fifteenth-century Europe took advantage o Like most world-changing inventions, the printing press of fifteenth-century Europe took advantage o
Seriation features operations of comparing the length of each stick to the other sticks and putting ... Seriation features operations of comparing the length of each stick to the other sticks and putting ...
Apply L stroke on terminus. Place your index and middle fingers on the left and right terminus; ... Apply L stroke on terminus. Place your index and middle fingers on the left and right terminus; ...
Mechanism of actions of antihypertensive Agents Mechanism of actions of antihypertensive Agents
Video: ADH and the arterioles, kidneys, sweat glands and the Atrial natriuretic peptide (ANP)

For a complete list of videos, visit our video library