Which of the following is a common mistake in persuasive communication?
A) Failing to anticipate objections
B) Using emotional appeals
C) Presenting all sides of the issue before explaining the advantages of your position
D) Involving the audience in the design of the solution
E) Failing to look at the message from the audience's perspective
Question 2
When developing a persuasive message, when should audience objections be addressed?
A) As soon as the objection is mentioned
B) When all objections have been voiced
C) Before they become objections
D) After the product or service has been delivered
E) As the audience absorbs the message
c
Gallbladder with gallstones. Note the stones in the hepatic duct, gallbladder, and common bile duct.
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