Author Question: Why is the indirect format usually a better choice when sending negative employment messages? A) ... (Read 97 times)

leo leo · **on:** Jun 23, 2018

Why is the indirect format usually a better choice when sending negative employment messages?

A) Recipients tend to have an emotional stake in the message.
B) There is less control over the message in other formats.
C) Indirect formatted messages regarding employment are more sensitive than face to face conversations.
D) Indirect formatted messages regarding employment are quicker to write.
E) A direct format can be taken as a personal slight and a threat to the applicants future.

Question 2

Written statements that are false and damage someone's reputation are considered defamation.

Indicate whether the statement is true or false.

aham8f · **Reply #1 on:** Jun 23, 2018

Answer to Question 1

Answer: A
Explanation: A) As a manager, you will find yourself in a variety of situations in which you have to convey bad news to individual employees or potential employees. Recipients have an emotional stake in these messages, so taking the indirect approach is usually advised. In addition, use great care in choosing your medium for each situation.

Answer to Question 2

Answer: TRUE
Explanation: Defamation is a false statement that damages someone's reputation. Written defamation is called libel; spoken defamation is called slander. To successfully sue for defamation, the aggrieved party must prove (1) that the statement is false, (2) that the language injures the person's reputation, and (3) that the statement has been communicated to others.