When developing a routine request for a recommendation, what ...

[NClaborn]

When developing a routine request for a recommendation, what should go in the body of the message?
 
  A) Why the writer wants the position
  B) An expression of appreciation
  C) Information the recipient needs to write the recommendation
  D) Any deadlines that might be important
  E) The purpose of the needed recommendation

Question 2

When asking for an adjustment from a company, what is being asked for?
 
  A) The settlement of a claim
  B) An opportunity to file a formal complaint
  C) An opportunity to suggest how a product or service could be improved
  D) A resolution to a problem before further steps are required
  E) A discount on a product or service

[vkodali]

Answer to Question 1

Answer: C
Explanation: C) Use the body of the request to list all the information the recipient would need to write the recommendation, including the full name and address or email address of the person to whom the recommendation should be sent. Consider including an updated rsum if you've had significant career advancement since your last contact.

Answer to Question 2

Answer: A
Explanation: A) If you're dissatisfied with a company's product or service, you can opt to make a claim (a formal complaint) or request an adjustment (a settlement of a claim). In either case, it's important to maintain a professional tone in all your communication, no matter how angry or frustrated you are. Keeping your cool will help you get the situation resolved sooner.

[NClaborn]

Gracias!

[Sarahjh]

Excellent