This topic contains a solution. Click here to go to the answer

Author Question: What should you do when developing a routine request or a positive message? A) Slowly build up to ... (Read 68 times)

Jipu 123

  • Hero Member
  • *****
  • Posts: 569
What should you do when developing a routine request or a positive message?
 
  A) Slowly build up to the request or main idea
  B) Not assume that your audience will comply
  C) Demand action to ensure compliance
  D) Be non-specific when stating what you want
  E) State precisely what you want

Question 2

Which of the following shows the best use of tone when writing a routine request?
 
  A) I need a copy of the budget.
  B) Send me the latest version of the budget.
  C) Can I have the budget by Tuesday?
  D) I need you to email the budget immediately.
  E) Please send me a copy of the budget.



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

Christopher

  • Sr. Member
  • ****
  • Posts: 316
Answer to Question 1

Answer: E
Explanation: E) You should begin routine requests by placing your initial request up front, where it stands out and gets the most attention. Of course, getting right to the point should not be interpreted as license to be abrupt or tactless. You should pay attention to tone. Instead of demanding action, soften your request with words such as please and I would appreciate.

Answer to Question 2

Answer: E
Explanation: E) Pay attention to tone. Instead of demanding action (Send me the latest version of the budget spreadsheet), show respect by using words such as please and I would appreciate.




Jipu 123

  • Member
  • Posts: 569
Reply 2 on: Jun 23, 2018
Gracias!


bdobbins

  • Member
  • Posts: 326
Reply 3 on: Yesterday
Wow, this really help

 

Did you know?

Tobacco depletes the body of vitamins A, C, and E, which can result in any of the following: dry hair, dry skin, dry eyes, poor growth, night blindness, abscesses, insomnia, fatigue, reproductive system problems, sinusitis, pneumonia, frequent respiratory problems, skin disorders, weight loss, rickets, osteomalacia, nervousness, muscle spasms, leg cramps, extremity numbness, bone malformations, decayed teeth, difficulty in walking, irritability, restlessness, profuse sweating, increased uric acid (gout), joint damage, damaged red blood cells, destruction of nerves, infertility, miscarriage, and many types of cancer.

Did you know?

The eye muscles are the most active muscles in the whole body. The external muscles that move the eyes are the strongest muscles in the human body for the job they have to do. They are 100 times more powerful than they need to be.

Did you know?

Pink eye is a term that refers to conjunctivitis, which is inflammation of the thin, clear membrane (conjunctiva) over the white part of the eye (sclera). It may be triggered by a virus, bacteria, or foreign body in the eye. Antibiotic eye drops alleviate bacterial conjunctivitis, and antihistamine allergy pills or eye drops help control allergic conjunctivitis symptoms.

Did you know?

Children with strabismus (crossed eyes) can be treated. They are not able to outgrow this condition on their own, but with help, it can be more easily corrected at a younger age. It is important for infants to have eye examinations as early as possible in their development and then another at age 2 years.

Did you know?

Approximately 500,000 babies are born each year in the United States to teenage mothers.

For a complete list of videos, visit our video library