Author Question: When a coworker from Japan makes little to no eye contact with you during a conversation, what can ... (Read 256 times)

mckennatimberlake · **on:** Jun 23, 2018

When a coworker from Japan makes little to no eye contact with you during a conversation, what can you infer?

A) The Japanese coworker is untrustworthy.
B) The Japanese coworker is being polite.
C) The Japanese coworker does not like you.
D) The Japanese coworker is rude.
E) The Japanese coworker is bored or disinterested.

Question 2

When nonverbal signals do not match the spoken word, what happens to the validity of the communication?

A) The communication is weakened.
B) The communication becomes irrelevant.
C) The communication becomes strengthened.
D) The communication takes on a whole new meaning.
E) The communication fails.

jgranad15 · **Reply #1 on:** Jun 23, 2018

Answer to Question 1

Answer: B
Explanation: B) As with other areas of nonverbal expressions, facial signals can vary widely from culture to culture. For instance, maintaining eye contact is usually viewed as a sign of sincerity and openness in the United States, but it can be viewed as rude in Japan.

Answer to Question 2

Answer: A
Explanation: A) Nonverbal communication is the process of sending and receiving information, both intentionally and unintentionally, without using written or spoken language. Nonverbal signals play a vital role in communication because they can strengthen a verbal message (when the nonverbal signals match the spoken words), weaken a verbal message (when nonverbal signals don't match the words), or replace words entirely.