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Author Question: When listening for the strength of the evidence, what type of listening is being engaged in? A) ... (Read 68 times)

Yi-Chen

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When listening for the strength of the evidence, what type of listening is being engaged in?
 
  A) Content
  B) Critical
  C) Active
  D) Empathic
  E) Effective

Question 2

When allowing a speaker to release emotions that result in a calm and clear approach to the subject, what type of listening is being engaged in?
 
  A) Content
  B) Critical
  C) Empathic
  D) Active
  E) Effective



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mmpiza

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Answer to Question 1

Answer: B
Explanation: B) The goal of critical listening is to understand and evaluate the meaning of the speaker's message on several levels: the logic of the argument, the strength of the evidence, the validity of the conclusions, the implications of the message for you and your organization, the speaker's intentions and motives, and the omission of any important or relevant points.

Answer to Question 2

Answer: C
Explanation: C) The goal of empathic listening is to understand the speaker's feelings, needs, and wants so that you can appreciate his or her point of view, regardless of whether you share that perspective. By listening in an empathic way, you help the individual release emotions that can prevent a calm, clear-headed approach to the subject.




Yi-Chen

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Reply 2 on: Jun 23, 2018
Thanks for the timely response, appreciate it


amynguyen1221

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Reply 3 on: Yesterday
Excellent

 

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