This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Rewrite the following negative message using positive words rather than negative ones: Since you ... (Read 112 times)

maegan_martin

  • Hero Member
  • *****
  • Posts: 532
on: Jun 23, 2018
Rewrite the following negative message using positive words rather than negative ones: Since you failed to send payment, we cannot ship your order.
 
  What will be an ideal response?

Question 2

You can help establish the right tone in a negative message by using positive words rather than negative, counterproductive ones.
 
  Indicate whether the statement is true or false.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

LP

  • Sr. Member
  • ****
  • Posts: 302
Reply #1 on: Jun 23, 2018
Answer to Question 1

Answer: By sending payment promptly, you can receive your order within 5 business days.

Answer to Question 2

Answer: TRUE
Explanation: Taking a negative or accusatory tone accomplishes nothing and makes your recipient feel worse than is necessary. You want your tone to be as positive as possible without being unrealistic or condescending.


maegan_martin

  • Hero Member
  • *****
  • Posts: 532
Reply #2 on: Jun 23, 2018
Correct answers!


LP

  • Sr. Member
  • ****
  • Posts: 302
Reply #3 on: Jun 23, 2018
Great! Please up vote :D


« previous next »
 

Did you know?

The Centers for Disease Control and Prevention has released reports detailing the deaths of infants (younger than 1 year of age) who died after being given cold and cough medications. This underscores the importance of educating parents that children younger than 2 years of age should never be given over-the-counter cold and cough medications without consulting their physicians.

Did you know?

Since 1988, the CDC has reported a 99% reduction in bacterial meningitis caused by Haemophilus influenzae, due to the introduction of the vaccine against it.

Did you know?

About one in five American adults and teenagers have had a genital herpes infection—and most of them don't know it. People with genital herpes have at least twice the risk of becoming infected with HIV if exposed to it than those people who do not have genital herpes.

Did you know?

Anesthesia awareness is a potentially disturbing adverse effect wherein patients who have been paralyzed with muscle relaxants may awaken. They may be aware of their surroundings but unable to communicate or move. Neurologic monitoring equipment that helps to more closely check the patient's anesthesia stages is now available to avoid the occurrence of anesthesia awareness.

Did you know?

In women, pharmacodynamic differences include increased sensitivity to (and increased effectiveness of) beta-blockers, opioids, selective serotonin reuptake inhibitors, and typical antipsychotics.

Negative Feedback Insulin Glucagon Negative Feedback Insulin Glucagon
Gram negative flowchart Gram negative flowchart
Negative feedback control of a regulated variable. Negative feedback control of a regulated variable.
Gram positive S. pyogenes bacteria in chains. Gram positive S. pyogenes bacteria in chains.
Negative feedback mechanism. Negative feedback mechanism.
Positive and Negative Reinforcement Positive and Negative Reinforcement
Video: Brief Summary on Photosynthesis - Animation

For a complete list of videos, visit our video library