This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Rewrite the following negative message using positive words rather than negative ones: Since you ... (Read 111 times)

maegan_martin

  • Hero Member
  • *****
  • Posts: 532
on: Jun 23, 2018
Rewrite the following negative message using positive words rather than negative ones: Since you failed to send payment, we cannot ship your order.
 
  What will be an ideal response?

Question 2

You can help establish the right tone in a negative message by using positive words rather than negative, counterproductive ones.
 
  Indicate whether the statement is true or false.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

LP

  • Sr. Member
  • ****
  • Posts: 302
Reply #1 on: Jun 23, 2018
Answer to Question 1

Answer: By sending payment promptly, you can receive your order within 5 business days.

Answer to Question 2

Answer: TRUE
Explanation: Taking a negative or accusatory tone accomplishes nothing and makes your recipient feel worse than is necessary. You want your tone to be as positive as possible without being unrealistic or condescending.


maegan_martin

  • Hero Member
  • *****
  • Posts: 532
Reply #2 on: Jun 23, 2018
Correct answers!


LP

  • Sr. Member
  • ****
  • Posts: 302
Reply #3 on: Jun 23, 2018
Great! Please up vote :D


« previous next »
 

Did you know?

Methicillin-resistant Staphylococcus aureus or MRSA was discovered in 1961 in the United Kingdom. It if often referred to as a superbug. MRSA infections cause more deaths in the United States every year than AIDS.

Methicilli ...
Did you know?

Eat fiber! A diet high in fiber can help lower cholesterol levels by as much as 10%.

Did you know?

According to the National Institute of Environmental Health Sciences, lung disease is the third leading killer in the United States, responsible for one in seven deaths. It is the leading cause of death among infants under the age of one year.

Did you know?

There used to be a metric calendar, as well as metric clocks. The metric calendar, or "French Republican Calendar" divided the year into 12 months, but each month was divided into three 10-day weeks. Each day had 10 decimal hours. Each hour had 100 decimal minutes. Due to lack of popularity, the metric clocks and calendars were ended in 1795, three years after they had been first marketed.

Did you know?

The B-complex vitamins and vitamin C are not stored in the body and must be replaced each day.

Positive Babinski’s sign. Positive Babinski’s sign.
Gram Negative Testing Gram Negative Testing
Hearing and Reading Words Hearing and Reading Words
Negative feedback control of a regulated variable. Negative feedback control of a regulated variable.
Flow data for a healthy donor (top panel) and a HIV positive patient. CD3 is a T-cell marker, CD4 is ... Flow data for a healthy donor (top panel) and a HIV positive patient. CD3 is a T-cell marker, CD4 is ...
Positive and Negative Punishment Positive and Negative Punishment
Video: Bone Healing Animation

For a complete list of videos, visit our video library