Use the ________ when you must deliver bad news, if your audience ...

[pane00]

Use the ________ when you must deliver bad news, if your audience has an emotional investment in the situation.
 
  A) blended approach
  B) discretionary approach
  C) direct approach
  D) indirect approach
  E) persuasive approach

Question 2

Use the ________ if you must deliver bad news that will shock or surprise your audience.
 
  A) indirect approach
  B) discretionary approach
  C) direct approach
  D) introverted approach
  E) persuasive approach

[yuyiding]

Answer to Question 1

Answer: D
Explanation: D) If the reader has an emotional investment in the situation or the consequences are considerable, the indirect approach is often best, especially if the bad news is unexpected.

Answer to Question 2

Answer: A
Explanation: A) If the bad news might come as a shock to readers, use the indirect approach to help them prepare for it.

[pane00]

Wow, this really help

[olderstudent]

Thanks for the timely response, appreciate it