In closing a request for a recommendation, you should include ...

[jerry coleman]

In closing a request for a recommendation, you should include
 
  A) an expression of appreciation.
  B) a reminder as to why you need a recommendation.
  C) key points you want the writer to include in the recommendation.
  D) type of job being applied for.
  E) skills needed for the job being applied for.

Question 2

When making claims or requesting adjustments, you should begin by
 
  A) complimenting the company for past service.
  B) providing a detailed description of the faulty merchandise.
  C) providing a straightforward explanation of what the problem is.
  D) threatening legal action if you do not receive a favorable adjustment.
  E) saying how disappointed you are in the company.

[zhanghao]

Answer to Question 1

Answer: A
Explanation: A) In addition to a statement of appreciation, state where to send the recommendation and when it must be received.

Answer to Question 2

Answer: C
Explanation: C) Begin your claim request by stating the problem in clear and precise language. Include all relevant facts, figures, and dates, and assume that your audience will give you a fair and reasonable hearing. Keep your opening simple. You can go into the details of the case in a following paragraph.

[jerry coleman]

Excellent

[raenoj]

Great answer, keep it coming