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Author Question: When closing a direct request, you should be sure to A) include an apology for taking up the ... (Read 34 times)

ghost!

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When closing a direct request, you should be sure to
 
  A) include an apology for taking up the reader's time.
  B) include a mention of your own qualifications or status.
  C) include the time limits involved in your request.
  D) include an indication of the consequences of a failure to reply.
  E) downplay the significance of what you are asking.

Question 2

A typical routine request contains
 
  A) an opening, a close, and an appendix.
  B) a body, a close, and bullet points.
  C) an opening, a body, and a close.
  D) an introduction, reasons for granting the request, and an apology.
  E) an opening, an introduction, and a body.



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Carissamariew

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Answer to Question 1

Answer: C
Explanation: C) The closing should repeat what is being requested and precisely when a response is required. Failing to be precise about time leaves open all sorts of possibility for misunderstanding and confusion.

Answer to Question 2

Answer: C
Explanation: C) Like other business messages, a routine request has three parts: an opening, a body, and a close.




ghost!

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Reply 2 on: Jun 23, 2018
Great answer, keep it coming :)


meganmoser117

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Reply 3 on: Yesterday
Gracias!

 

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