Author Question: When closing a direct request, you should be sure to A) include an apology for taking up the ... (Read 36 times)

ghost! · **on:** Jun 23, 2018

When closing a direct request, you should be sure to

A) include an apology for taking up the reader's time.
B) include a mention of your own qualifications or status.
C) include the time limits involved in your request.
D) include an indication of the consequences of a failure to reply.
E) downplay the significance of what you are asking.

Question 2

A typical routine request contains

A) an opening, a close, and an appendix.
B) a body, a close, and bullet points.
C) an opening, a body, and a close.
D) an introduction, reasons for granting the request, and an apology.
E) an opening, an introduction, and a body.

Carissamariew · **Reply #1 on:** Jun 23, 2018

Answer to Question 1

Answer: C
Explanation: C) The closing should repeat what is being requested and precisely when a response is required. Failing to be precise about time leaves open all sorts of possibility for misunderstanding and confusion.

Answer to Question 2

Answer: C
Explanation: C) Like other business messages, a routine request has three parts: an opening, a body, and a close.