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Author Question: Most business communication should aim for a ________ tone. A) formal B) colloquial C) ... (Read 54 times)

rl

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on: Jun 24, 2018
Most business communication should aim for a ________ tone.
 
  A) formal
  B) colloquial
  C) conversational
  D) confrontational
  E) passive

Question 2

The acronyms and shortcuts used in texting and IM are
 
  A) incompatible with professional business writing.
  B) your ticket to the inside track in today's multinational corporations.
  C) a great way to show coworkers and managers that you're tech-savvy.
  D) commonly used to communicate with top management.
  E) best used with customers and suppliers.


nguyenhoanhat

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Reply #1 on: Jun 24, 2018
Answer to Question 1

Answer: C
Explanation: C) Most business communication uses a conversational tone: plain language that sounds businesslike without being stuffy at one extreme or too informal at the other extreme.

Answer to Question 2

Answer: A
Explanation: A) Shortcuts used in IM and texting are okay for casual messages. However, such shortcuts are inappropriate for professional business writing.


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