Author Question: List one advantage and one disadvantage of a telephone interview as a method of data ... (Read 132 times)

iveyjurea · **on:** Jun 24, 2018

List one advantage and one disadvantage of a telephone interview as a method of data collection.

Question 2

Give three important points to consider when designing a questionnaire.

perkiness · **Reply #1 on:** Jun 24, 2018

Answer to Question 1

Advantage: It is usually less expensive than other methods of data collection.

Disadvantages: It is less personal, has a lower expected response rate, and many people will refuse to respond to telephone surveys unless the issue is of interest to them.

Answer to Question 2

Any three of the following are acceptable:

a . Keep the questionnaire as short as possible.
b. Design the questions to be short, simple, and clearly worded.
c. Consider beginning with simple demographic questions to help respondents get started and become comfortable quickly.
d. Consider using a combination of dichotomous questions, multiple-choice questions, and open-ended questions.
e. Avoid using leading questions.
f. When preparing the questions, think about how you intend to tabulate and analyze the responses.