An Internet service provider wants to determine its level of ...

[TVarnum]

An Internet service provider wants to determine its level of customer satisfaction. The best data collection method to obtain the results most quickly is:
 
  A) experiment.
  B) telephone survey.
  C) mailed survey.
  D) personal interview.

Question 2

The value of  in the simple exponential smoothing model Ft + 1 = (1 - ) Ft + At lies between ________.
 
  A) 1 and 2
  B) -1 and 0
  C) 0 and 1
  D) -1 and 1

[xMRAZ]

Answer to Question 1

B

Answer to Question 2

C