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Author Question: Which of the following events does not require service recovery? A. A patient being left in an ... (Read 80 times)

erika

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on: Jun 25, 2018
Which of the following events does not require service recovery?
 
  A. A patient being left in an exam room for an extended period of time
  B. A patient being skipped in line of appointment time
  C. A patient missing his appointment because he arrived too late
  D. A patient not being notified of physician illness and needing to reschedule

Question 2

Telephone logs may be used to help track abuses of the business telephone with personal calls.
 
  Indicate whether the statement is true or false


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Laurenleakan

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Reply #1 on: Jun 25, 2018
Answer to Question 1

C.A patient missing hisappointment because he arrived too late

Answer to Question 2

True


erika

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Reply 2 on: Jun 25, 2018
Gracias!

tuate

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Reply 3 on: Yesterday
Excellent

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