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Author Question: The medical staff should never place a caller on hold: A) without asking for permission first. ... (Read 103 times)

meagbuch

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  • Posts: 568
on: Jun 25, 2018
The medical staff should never place a caller on hold:
 
  A) without asking for permission first.
  B) without receiving permission.
  C) for more than 20 to 30 seconds with patient permission.
  D) without asking for and getting permission; hold time should not exceed 30 seconds.

Question 2

Dr. Payton requested that you make a long-distance phone call to a physician in another state. What important factor must be considered before placing the call?
 
  A) Time zone
  B) Area code
  C) Cost
  D) Physician specialty


Qarqy

  • Sr. Member
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  • Posts: 313
Reply #1 on: Jun 25, 2018
Answer to Question 1

D

Answer to Question 2

A


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