In general, medical office staff should arrive at least ________ ...

[fahad]

In general, medical office staff should arrive at least ________ minutes before patients arrive.
 
  A) 5
  B) 30
  C) 10
  D) 15

Question 2

When medical assistants encounter difficult patients in the reception area, they should:
 
  A) delay the patient from coming into the back office.
  B) remove the patient to another location of the office.
  C) call security or the police.
  D) ignore the patient.

[macagn]

Answer to Question 1

B

Answer to Question 2

B

[fahad]

Excellent

[softEldritch]

Thanks for the timely response, appreciate it