Author Question: In general, medical office staff should arrive at least ________ minutes before patients arrive. ... (Read 150 times)

fahad · **on:** Jun 25, 2018

In general, medical office staff should arrive at least ________ minutes before patients arrive.

A) 5
B) 30
C) 10
D) 15

Question 2

When medical assistants encounter difficult patients in the reception area, they should:

A) delay the patient from coming into the back office.
B) remove the patient to another location of the office.
C) call security or the police.
D) ignore the patient.