Author Question: When communicating as a medical assistant: A) be professional. B) keep conversation focused and ... (Read 99 times)

cdr_15 · **on:** Jun 25, 2018

When communicating as a medical assistant:

A) be professional. B) keep conversation focused and to the point.
C) do not use slang. D) all of the above.

Question 2

Communication by phone can be difficult because:

A) you can only hear the message. B) you cannot rely on non-verbal clues.
C) both A and B. D) none of the above.