Author Question: When documenting a telephone call, you should: A) include your own name or initials B) only record ... (Read 107 times)

kaid0807 · **on:** Jun 25, 2018

When documenting a telephone call, you should:
A) include your own name or initials
B) only record the patient's reason for calling
C) always mark the message URGENT
D) never attach anything to the message before you pass it on to the physician

Question 2

If a caller is requesting information, you should ask if you can call him or her back if it will take you longer than ____ to retrieve it.
A) 30 seconds
B) one minute
C) three minutes
D) five minutes