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Author Question: Which of the following is a recommended phrase to help resolve a conflict between coworkers? A) You ... (Read 167 times)

jrubin

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Which of the following is a recommended phrase to help resolve a conflict between coworkers?
 A) You have no right to be upset.
  B) You're not making any sense.
  C) I know this is really frustrating for you.
  D) I don't understand why you'd feel that way.

Question 2

When should an organizational chart be updated?
 A) only when there are personnel changes
  B) at the start or end of each workday
  C) at the start or end of each workweek
  D) every few months



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Juro

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Answer to Question 1

C

Answer to Question 2

A





 

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