When communicating between yourself and members of your health ...

[roselinechinyere27m]

When communicating between yourself and members of your health care team
 A) Be polite and cheerful.
  B) Use tact and diplomacy.
  C) Offer to help when needed.
  D) all of the above.

Question 2

Just like the first impression of a book is determined by its cover, a letter's first impression is made
 A) by the envelope in which it is enclosed.
  B) the salutation.
  C) the complimentary close.
  D) the stationary in which it is written.

[nital]

Answer to Question 1

D

Answer to Question 2

A