Another name for an automated routing unit for the telephone is ...

[shenderson6]

Another name for an automated routing unit for the telephone is ____________.
 a. answering service
  b. voice mail
  c. answering system
  d. posting information on the office door

Question 2

The method of using a live operator to inform patients of emergency telephone numbers while the office is closed is the ____________.
 a. answering service
  b. voice-mail system
  c. answering system
  d. system of posting information on the office door

[kaylee05]

Answer to Question 1

b
RATIONALE: Another name for an automated routing unit for the telephone is voice mail.

Answer to Question 2

a
RATIONALE: The method of using a live operator to inform patients of emergency telephone numbers while the office is closed is the answering service.