Which of the following best describes the process of screening in the medical office setting?
a. A diagnosis can be made.
b. Patients' needs are assessed and prioritized.
c. Patients are taken in the order in which they arrive.
d. Patients determine their own needs.
Question 2
What is an actual agreement between the parties, the terms of which are openly stated in distinct and explicit language, either verbally or in writing?
a. An implied contract
b. A warranty
c. An express contract
d. A health care proxy
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