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Author Question: When you have a difficult patient on the telephone line, the best approach is to be _____ while ... (Read 60 times)

fahad

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on: Jun 25, 2018
When you have a difficult patient on the telephone line, the best approach is to be _____ while remaining in control of the situation.
 
  a. kind
  b. talkative
  c. casual
  d. pitying

Question 2

________ The formation of red blood cells is controlled somewhat by erythropoietin, which is secreted by the liver in an adult and by the kidneys in a fetus.
 
  Indicate whether the statement is true or false


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Anonymous

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Reply #1 on: Jun 25, 2018
Answer to Question 1

a

Answer to Question 2

False


fahad

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Reply #2 on: Jun 25, 2018
Thank you


Anonymous

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Reply #3 on: Jun 25, 2018
No problemo


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