[Answered] When you have a difficult patient on the telephone line, the best approach is to be ____

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Author Question: When you have a difficult patient on the telephone line, the best approach is to be _____ while ... (Read 16 times)

fahad

Hero Member
Posts: 570

on: Jun 25, 2018

When you have a difficult patient on the telephone line, the best approach is to be _____ while remaining in control of the situation.

a. kind
b. talkative
c. casual
d. pitying

Question 2

________ The formation of red blood cells is controlled somewhat by erythropoietin, which is secreted by the liver in an adult and by the kidneys in a fetus.

Indicate whether the statement is true or false

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Anonymous

Sr. Member
Posts: 317

Reply #1 on: Jun 25, 2018

Answer to Question 1

a

Answer to Question 2

False

fahad

Hero Member
Posts: 570

Reply #2 on: Jun 25, 2018

Thank you

Anonymous

Sr. Member
Posts: 317

Reply #3 on: Jun 25, 2018

No problemo

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Author Question: When you have a difficult patient on the telephone line, the best approach is to be _____ while ... (Read 16 times)

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