« previous next »

Author Question: What tool is helpful in improving customer satisfaction? A. A telephone system with a variety of ... (Read 55 times)

javeds

  • Hero Member
  • *****
  • Posts: 570
on: Jun 25, 2018
What tool is helpful in improving customer satisfaction?
 
  A. A telephone system with a variety of features
  B. Providing cookies in the waiting room
  C. Painless needles
  D. Funny staff members

Question 2

A medical assistant who has been asked to perform a procedure he or she does not NOT know how to perform should ________.
 
  a. ask another medical assistant for help
  b. pretend he or she knows how to do it
  c. avoid doing this procedure
  d. admit the lack of knowledge to a superior


dantucker

  • Sr. Member
  • ****
  • Posts: 346
Reply #1 on: Jun 25, 2018
Answer to Question 1

A.A telephone system with a variety of features

Answer to Question 2

d


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

Certain rare plants containing cyanide include apricot pits and a type of potato called cassava. Fortunately, only chronic or massive ingestion of any of these plants can lead to serious poisoning.

Did you know?

People about to have surgery must tell their health care providers about all supplements they take.

Did you know?

In the United States, there is a birth every 8 seconds, according to the U.S. Census Bureau's Population Clock.

Did you know?

Adult head lice are gray, about ? inch long, and often have a tiny dot on their backs. A female can lay between 50 and 150 eggs within the several weeks that she is alive. They feed on human blood.

Did you know?

More than 4.4billion prescriptions were dispensed within the United States in 2016.

Nursing process as a system Nursing process as a system
The Human Olfactory System The Human Olfactory System
Development of the Endocrine System Development of the Endocrine System
A system absorbs 623 J of heat while doing 457 J of work. What is the value of U? A system absorbs 623 J of heat while doing 457 J of work. What is the value of U?
Sympathetic and Parasympathetic Nervous System Sympathetic and Parasympathetic Nervous System
A fibrous root system has similar-sized adventitious roots that branch from the stem A fibrous root system has similar-sized adventitious roots that branch from the stem
Video: Gastrin (gastric emptying) & Secretin (buffering gastric acid)

For a complete list of videos, visit our video library