You have just been promoted to office manager of a medical office. You know that your subordinate lives by the dry cleaner you use and you want to ask him to drop off your clothes on his way home. What is the skillful way to handle this situation?
a. Never ask a subordinate to run personal errands for you.
b. Hint about the errand and hope he offers to drop off the clothes for you.
c. Go ahead and ask him since it is on his way home.
d. Have another person ask him for you.
Question 2
If you help a co-worker on a project and he or she does not give you credit, the skillful way to handle this situation is to:
a. ask them directly why they did not give you credit.
b. do nothing; he or she may give you credit later.
c. tell your supervisor that you helped on the project.
d. tell your co-workers that you helped on the project.
The medical assisting profession offers many settings in which to pursue your career. Good communica
A medical lab technician.
Empathy draws a more positive response from the patient because it is based on the willingness of th
Medical assistant interviewing a patient.
The medical assistant reviews the PDR for information related to a drug.
Examples of Basic-Level, Subordinate, and Superordinate Concepts