This topic contains a solution. Click here to go to the answer

Author Question: Serena, a salesperson for ADA Industrial Lighting, has a good system for keeping track of her ... (Read 138 times)

altibaby

  • Hero Member
  • *****
  • Posts: 562
Serena, a salesperson for ADA Industrial Lighting, has a good system for keeping track of her customers' information. However, her information system is not integrated with her company's information system and that often creates problems with being informed about issues such as customer order times, inventory levels, and customer service history. Serena and her company (ADA) could probably benefit from:
 a. installing and using customer relationship management (CRM) software.
 b. giving Serena more control over her territory so she doesn't have to rely on her company for information.
 c. giving Serena a cell phone so she can call to get the information when she needs it.
 d. having Serena fill out more detailed call reports so that ADA has better insight into how Serena is managing her territory.
 e. providing Serena with a client re-order monitoring (CRM) tool.

Question 2

For many events and behaviors, the best reference time frame to avoid recall loss seems to be between two months
  to one half year.
 a. True
  b. False
 Indicate whether the statement is true or false



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

choc0chan

  • Sr. Member
  • ****
  • Posts: 362
Answer to Question 1

a

Answer to Question 2

False




altibaby

  • Member
  • Posts: 562
Reply 2 on: Jun 28, 2018
Great answer, keep it coming :)


upturnedfurball

  • Member
  • Posts: 334
Reply 3 on: Yesterday
Gracias!

 

Did you know?

Side effects from substance abuse include nausea, dehydration, reduced productivitiy, and dependence. Though these effects usually worsen over time, the constant need for the substance often overcomes rational thinking.

Did you know?

The average person is easily confused by the terms pharmaceutics and pharmacology, thinking they are one and the same. Whereas pharmaceutics is the science of preparing and dispensing drugs (otherwise known as the science of pharmacy), pharmacology is the study of medications.

Did you know?

Pope Sylvester II tried to introduce Arabic numbers into Europe between the years 999 and 1003, but their use did not catch on for a few more centuries, and Roman numerals continued to be the primary number system.

Did you know?

People who have myopia, or nearsightedness, are not able to see objects at a distance but only up close. It occurs when the cornea is either curved too steeply, the eye is too long, or both. This condition is progressive and worsens with time. More than 100 million people in the United States are nearsighted, but only 20% of those are born with the condition. Diet, eye exercise, drug therapy, and corrective lenses can all help manage nearsightedness.

Did you know?

Medication errors are more common among seriously ill patients than with those with minor conditions.

For a complete list of videos, visit our video library