This topic contains a solution. Click here to go to the answer

Author Question: In terms of enhancing and maintaining customer relationships, why is structural bonding considered ... (Read 101 times)

colton

  • Hero Member
  • *****
  • Posts: 627
In terms of enhancing and maintaining customer relationships, why is structural bonding considered to be the best strategy for retaining customers in the long term?
 a. Structural bonding maximizes customer satisfaction.
 b. Structural bonding reduces costs for both the firm and its customers.
 c. Structural bonding greatly reduces or even eliminates brand switching.
 d. Structural bonding maximizes the lifetime value of each customer.
 e. Structural bonding creates time-based incentives for customers to remain loyal.

Question 2

A wealth of barcode transaction data is collected by merchants when customers make purchases. Which one of the
  following scenarios does NOT represent one of the typical Big Data integration challenges in using these
  transactional data?
 a. Getting merchandising ideas by doing a market basket analysis
  b. Linking the transaction data to a decision support system for ease of in-store price changes
  c. Creating personalized promotions using the store's loyalty program
  d. Combining barcode transaction data with customer Facebook status updates about service quality.
  e. All of the above represent typical Big Data integration challenges



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

fdliggud

  • Sr. Member
  • ****
  • Posts: 366
Answer to Question 1

c

Answer to Question 2

b




colton

  • Member
  • Posts: 627
Reply 2 on: Jun 28, 2018
Wow, this really help


bitingbit

  • Member
  • Posts: 323
Reply 3 on: Yesterday
:D TYSM

 

Did you know?

More than 150,000 Americans killed by cardiovascular disease are younger than the age of 65 years.

Did you know?

The human body produces and destroys 15 million blood cells every second.

Did you know?

Approximately 25% of all reported medication errors result from some kind of name confusion.

Did you know?

Hip fractures are the most serious consequences of osteoporosis. The incidence of hip fractures increases with each decade among patients in their 60s to patients in their 90s for both women and men of all populations. Men and women older than 80 years of age show the highest incidence of hip fractures.

Did you know?

Nearly all drugs pass into human breast milk. How often a drug is taken influences the amount of drug that will pass into the milk. Medications taken 30 to 60 minutes before breastfeeding are likely to be at peak blood levels when the baby is nursing.

For a complete list of videos, visit our video library