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Author Question: A great source of Voice of the Customer (VOC) data is: a. Structured b. Mobile c. ... (Read 39 times)

Tirant22

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on: Jun 28, 2018
A great source of Voice of the Customer (VOC) data is:
 a. Structured
  b. Mobile
  c. Omni-transactional
  d. Unstructured
  e. Social

Question 2

The phrase Where's the beef? kept ringing in Joshua's head, but he could not remember where he had heard it. This is an example of the
 a. decay effect.
  b. memory lapse phenomenon.
  c. rapid decay phenomenon.
  d. sleeper effect.
  e. connective phenomenon.


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snackralk

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Reply #1 on: Jun 28, 2018
Answer to Question 1

e

Answer to Question 2

D


Tirant22

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Reply 2 on: Jun 28, 2018
Gracias!

bdobbins

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Reply 3 on: Yesterday
Wow, this really help

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