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Author Question: The frequency with which an object is encountered as a category member, such as Coca-Cola as a cola, ... (Read 262 times)

washai

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The frequency with which an object is encountered as a category member, such as Coca-Cola as a cola, often makes it a
 a. prototype.
  b. taxonomic representative.
  c. category ideal.
  d. premium brand.
  e. maxima.

Question 2

In the absence of an indication of performance expertise, all a service business can do is to allow users to ________.
 a. become experts
 b. self select
 c. manage the service mix
 d. increase performance



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robbielu01

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Answer to Question 1

A

Answer to Question 2

b




washai

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Reply 2 on: Jun 28, 2018
Excellent


cpetit11

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Reply 3 on: Yesterday
Great answer, keep it coming :)

 

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