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Author Question: Which of the following scenarios is likely to lead to the highest level of customer dissatisfaction? ... (Read 96 times)

sdfghj

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Which of the following scenarios is likely to lead to the highest level of customer dissatisfaction?
 A) higher demand than maximum available supply
  B) higher demand than optimal supply levels
  C) lower demand than optimal supply levels
  D) demand and supply at optimal levels
  E) All of these scenarios result in equal levels of customer dissatisfaction.

Question 2

A trustworthy salesperson understands doing anything to get an order will ultimately strengthen the buyer-seller relationship.
 
 Indicate whether the statement is true or false



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shaquita

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Answer to Question 1

B

Answer to Question 2

False





 

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