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Author Question: The centralized mass production of services is difficult due to: A) inseparability. B) ... (Read 184 times)

mspears3

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on: Jun 28, 2018
The centralized mass production of services is difficult due to:
 A) inseparability.
  B) intangibility.
  C) homogeneity.
  D) perishability.
  E) heterogeneity.

Question 2

The nonselling activities on which most salespeople spend a majority of their time are essential for the successful execution of the most important part of the salesperson's job, which is known as the _________.
 Fill in the blank(s) with correct word


spencer.martell

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Reply #1 on: Jun 28, 2018
Answer to Question 1

A

Answer to Question 2

sales process


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mspears3

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Reply #2 on: Jun 28, 2018
Thank you


spencer.martell

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Reply #3 on: Jun 28, 2018
No problemo


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