Author Question: Which of the following statements is false? A) Services cannot be touched or seen in the same manner ... (Read 81 times)

Sufayan.ah · **on:** Jun 28, 2018

Which of the following statements is false?
A) Services cannot be touched or seen in the same manner as goods.
B) Consumer judgments about services tend to be more subjective than objective.
C) Services are first produced, then sold, then consumed.
D) Services tend to vary from one transaction to the next.
E) Services cannot be inventoried.

Question 2

Sylvia, a young college graduate, is looking for a job as a sales professional. She is attracted to this field because it offers her the opportunity to interact with customers from different ethnic groups, and because she is not particularly interested in a traditional office job. This means that she is attracted to the sales job because of the _____ that it offers.
A) advancement opportunities
B) job variety
C) independence
D) high compensation
E) immediate feedback