Author Question: Services are characterized by all of the following characteristics except: A) intangibility. B) ... (Read 73 times)

jman1234 · **on:** Jun 28, 2018

Services are characterized by all of the following characteristics except:
A) intangibility.
B) homogeneity.
C) perishability.
D) inseparability.
E) heterogeneity.

Question 2

Which of the following statements is true of sales as a career?
A) The demand for sales professionals is expected to decrease in the next few years.
B) Sales as a profession does not offer much job security, as salespeople are the revenue producers for an organization.
C) Salespeople cannot switch industries easily, as different industries need specialized salespeople.
D) Salespeople can ultimately move to higher management positions.
E) Salespeople receive indirect feedback from their customers.