Author Question: Daniel, a salesperson, was conducting a sales presentation about his company's new range of laptops ... (Read 43 times)

amal

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Daniel, a salesperson, was conducting a sales presentation about his company's new range of laptops to a few prospective customers. He explained to them how the laptops used the latest technologies, and how they had the sharpest resolution and an extensive storage capacity. During the presentation, one of the prospects admitted that he was not able to understand the presentation, as he was new at using technology. Daniel altered his message accordingly and adjusted the presentation for everyone to understand. In this scenario, Daniel was involved in _____.
 A) adaptive selling
  B) mental states selling
  C) stimulus response selling
  D) continued affirmation selling
  E) memorized presentation selling

Question 2

Which of the following statements regarding ethics is correct?
 A) Research indicates that employees desire a code of ethics.
  B) Research indicates that employees of firms that have codes of ethics believe that violators of the code should be punished.
  C) Leaders must be examples of the standards of ethical conduct.
  D) Employees often emulate the behavior of their supervisors.
  E) All of these are correct.



ashely1112

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Answer to Question 1

A

Answer to Question 2

E



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