Author Question: Processing requests for rush deliveries is unimportant to building successful long-term ... (Read 78 times)

scienceeasy · **on:** Jun 28, 2018

Processing requests for rush deliveries is unimportant to building successful long-term relationships.

Indicate whether the statement is true or false

Question 2

Discuss the most common forms of complaining outcomes.

cloudre37 · **Reply #1 on:** Jun 28, 2018

Answer to Question 1

False

Answer to Question 2

The most common forms of outcomes are exit, voice, retaliation, or some combination of all three, which can vary from high, medium, to low.