« previous next »

Author Question: _________ is resistance to a product based on the cost of the product being too high for a buyer. ... (Read 124 times)

tichca

  • Hero Member
  • *****
  • Posts: 554
on: Jun 28, 2018
_________ is resistance to a product based on the cost of the product being too high for a buyer.
 Fill in the blank(s) with correct word

Question 2

A complaining outcome in which the consumer takes action deliberately designed to damage the physical operation or hurt future business is called:
 A) voice.
  B) retaliation.
  C) service recovery.
  D) exit.
  E) service recovery paradox.


livaneabi

  • Sr. Member
  • ****
  • Posts: 328
Reply #1 on: Jun 28, 2018
Answer to Question 1

Price objection

Answer to Question 2

B


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

Elderly adults are living longer, and causes of death are shifting. At the same time, autopsy rates are at or near their lowest in history.

Did you know?

The Babylonians wrote numbers in a system that used 60 as the base value rather than the number 10. They did not have a symbol for "zero."

Did you know?

ACTH levels are normally highest in the early morning (between 6 and 8 A.M.) and lowest in the evening (between 6 and 11 P.M.). Therefore, a doctor who suspects abnormal levels looks for low ACTH in the morning and high ACTH in the evening.

Did you know?

There are over 65,000 known species of protozoa. About 10,000 species are parasitic.

Did you know?

Parkinson's disease is both chronic and progressive. This means that it persists over a long period of time and that its symptoms grow worse over time.

(a) With few ticks, moose retain a brown coat; (b) at high numbers of ticks, moose self-groom, destr (a) With few ticks, moose retain a brown coat; (b) at high numbers of ticks, moose self-groom, destr
The Structure of an Old High-Mass Star The Structure of an Old High-Mass Star
Students rated their grandparents on a scale from 1 to 4 based on emotional closeness, time spent ... Students rated their grandparents on a scale from 1 to 4 based on emotional closeness, time spent ...
Performing Transmission-Based Precaution: Isolation Techniques Performing Transmission-Based Precaution: Isolation Techniques
In situ hybridization. This color-coded frontal section through a rat brain reveals high ... In situ hybridization. This color-coded frontal section through a rat brain reveals high ...
What is the total resistance of the circuit in Figure 1? 150 What is the total resistance of the circuit in Figure 1? 150
Video: Inflammation and Fever

For a complete list of videos, visit our video library